Frequently Asked Questions
Everything you need to know about your SPELAB shopping experience.
How long does shipping take?
Standard shipping typically takes 5-10 business days, while express options are available at checkout for delivery within 2-4 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as SPELAB fashion items are designed for a tailored fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
SPELAB is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and eco-friendly dyes across our seasonal collections.